- All deposits are non-refundable.
-The date you book in for is the day you plan to collect your cake.
- All deposits are non-transferable meaning dates cannot be changed without paying a new deposit and losing out on your old one.
- No booking is taken without deposit. Your date is not secure if I have not received your deposit.
- Any and all food allergies must be disclosed at the time of ordering.
- Any allergies catered for are at your own risk, while I always make sure the allergen is not used in and around your cake, I cannot guarantee that cross contamination could not have taken place.
- All cakes are your responsibility once they leave my shop. I stack and prepare my cakes with the utmost care and make them as stable as possible. If you do not store/transport your cakes correctly CuteCakes will not be held responsible.
- If anything does happen to your cake please get in touch and if I can help then I will always do my best as accidents happen :)
- Cakes should be transported in a cool clean, empty boot or in the passenger foot well and NOT on an empty seat.
- Once cut, your cake should be wrapped in cling film and kept covered in the box. Do not store in the fridge.
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